If doctors and patients can both factor in cost to decide on what care to use, so can IT and the Business. But first, we all have to know what it actually costs. Here are 5 challenges shared by the US healthcare system and IT.
Top CIOs in the best run IT organizations gather their team together to review what’s happened in the preceding month, communicate accomplishments and issues, and take action to course correct as needed. They examine KPIs that provide insight into the condition of the IT landscape and use purpose-built tools – Apptio, for example – to provide the detail required for effective decision making. The MBR ensures that IT leaders have a common understanding of IT’s performance and direction. If this doesn’t sound like your MBR, or if you aren’t running one regularly, here is a proven approach to help get the most out of your MBR.
At Freddie Mac, lines of business used to experience IT as an unchangeable tax on their P&L, with transparency into what they were getting for their money. Learn how Freddie transformed incomplete, dirty IT data into consumption-based chargebacks.
Delivering award-winning enterprise cloud software to Fortune 500 clients while maintaining an awesome technology stack and team culture is a big challenge! People often ask us how we do it. This blog entry is an attempt to explain that.
Adopting a new process, or a new way to perform an existing process, means change. Even if it’s smart and valuable change, it‘s still change. And change can seem scary. So, incorporating TBM disciplines and using Apptio in IT management processes may appear scary, too. But it needn’t be. Here are a few things to keep in mind that help reduce the fear and ensure adoption.