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Gartner suggests a “keep-it-simple approach to reporting on IT value” – by creating an IT budget slide deck that is simple and focuses on the big picture, while putting detailed slides in an appendix. They recommend including the following 6 slides in the deck:

The main reason is because ITIL approaches all of this from a process and services perspective (i.e., looking inside-out from the technology organization to the rest of the business). So how can IT leaders maximize ITIL’s benefits to their enterprise?

The more your IT cost analytics can help you persuade others, the more value it can provide to you. Here are 11 ways IT cost analytics can help persuade others to action. This is third in a series of three blog posts on the topic.

The more your IT cost analytics can help you persuade others, the more value it can provide to you. Here are 11 ways IT cost analytics can help persuade others to action. This is second in a series of three blog posts on the topic.

This blog post is a part of our series about key takeaways from TBM Conference 2014. It details a fireside chat between Amazon Web Services leader, Andy Jassy, and Apptio CEO, Sunny Gupta.

Gartner’s latest research shows that when it comes to preparing the IT budget, CIOs and IT leaders often work in isolation. It is essential that IT leaders understand these various aspects of the enterprise strategic planning process and align the IT strategy with these enterprise-level plans.

The more your IT cost analytics can help you persuade others, the more value it can provide to you. Here are 11 ways IT cost analytics can help persuade others to action

2 weeks ago

For many, the term IT Planning conjures pejoratives and memories of useless, mind-numbing, and painful exercises. Here are 3 secrets to making IT Planning a collaborative and refreshing process.

We just released a white paper that discusses the unfulfilled promise of ITIL, and how TBM can help bridge the gap for service management professionals. This is second in a series of four blog posts on this topic.

Newly released Gartner research reveals that when it comes to preparing the IT budget, CIOs and IT leaders often work in isolation. One of the key ways to bridge this disconnect between the IT budgeting process and overall enterprise-level goals is to build a detailed yet flexible budget.

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