Professional Services

Apptio provides you with onboarding teams with deep domain knowledge of IT, finance, and analytics best practices. With Apptio, you have the peace of mind that comes from partnering with the market leader in technology business management.

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Tiago Nascimento
Customer Success Manager

Implementation Services

Apptio Implementation Services onboard customers using an iterative approach designed to identify insights that deliver quick and incremental value throughout each project.

  • Delivered through hands-on, interactive workshops by Apptio and TBM domain experts offering industry leading best practices and guidance
  • Implementation Service Packages are Fixed Fee and include clearly defined deliverables that enable standard application functionality

“Partnering with Apptio over the past three years has been a great experience. The customer support and product are second to none!”

Managed Services

Let Apptio experts handle all hands-on keyboard configuration and Apptio administration activities. Managed Services provides remote-based technical staff augmentation.

  • Focused on continued success and adoption post-implementation through technical best practices and configuration
  • Flexible packages available in monthly increments – various dedicated weekly levels of effort based on needs
  • Can include data management, ad-hoc report creation, model configuration, validation, and more
Advisory Services

Apptio Customer Success Advisors provide guidance on program governance, organization change management, and strategic alignment to achieve TBM goals and initiatives.

  • Advisory Services accelerate TBM initiatives and transformation through pragmatic TBM adoption and governance practices
  • Advisors average 10+ years of industry experience, bringing extensive domain knowledge and expertise in aligning business processes to Apptio solutions
  • We offer a variety of options from conducting targeted workshops focused on maturity to dedicated advisory services with flexible levels of effort to coach and mentor your team

Cloudability Professional Services

Are you just getting started with Cloudability? Or are you a long-time customer seeking guidance on FinOps best practices? Whether you need strategic advice, practical guidance or deep technical expertise, we ensure success at every step so you get maximum value faster.

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Apptio Education

All-Access Education Pass

An annual subscription that provides Apptio administrators unlimited access to self-paced and instructor-led online courses; this includes hands-on product practice under the guidance of experts.

Private and Custom Courses

Delivered exclusively for your organization, online or at your location and can include standard education or material written just for you. You can equip everyone from administrators to end-users with the necessary skills via this option.

TBM Education

The TBM Executive Foundation Certification provides senior IT leaders and finance managers the essential knowledge that drives business transformation within IT by running a successful TBM program.

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