This is the eighth webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting lists data quality issues from financial, consumption and modeling/organizational sources, then shows how to solve these issues. Apptio discusses technology considerations, driven by a data quality methodology. The discussion concludes with two case studies where Apptio clients have used service costing and Bill of IT solutions to improve data quality.
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Common Data Quality Issues, Causes and Solutions
How IT Financial Management Helps Optimize Infrastructure Investments
Relatively flat IT budgets, growing pressure to free up resources for strategic priorities, and cloud computing are putting pressure on today's infrastructure leaders. In this webinar, get advice on how to employ IT financial management to understand and optimize infrastructure spending.
Speakers:
Eveline Oehrlich, Senior Analyst from Forrester Research
Deborah Gash, CIO, St. Luke's Health System
Best practices in IT Budgeting have enabled IT Finance to track spending to IT budget in near real-time while reducing the time spent in the budgeting cycle by as much as 50%.
Speakers:
Usman Ghani, Manager of IT Finance at VW Credit
John Novak, Director of Product Marketing, Apptio
A Demonstration of Apptio's On-demand Technology Business Management Solution
Apptio is a comprehensive suite of Technology Business Management software solutions to enable the business to manage the cost, quality and value of IT Services. Apptio provides deep visibility into the total cost of IT services, the ability to communicate the value of IT to the business using an interactive "Bill of IT" and strategically align the planning, budgeting and forecasting process to IT services to drive cost reduction decisions, manage the utilization and performance of IT services and more effectively run the business of IT. In this webcast presentation you will see a quick overview of Apptio's functionality and an in-depth live demo.
An Introduction to IT Financial Transparency
This is the first webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting introduces the concepts behind IT Cost Transparency, key success factors, business value and enablers. Apptio also gives examples of real-world returns on IT Cost Transparency at three clients, plus an in-depth case study.
From a Buyer Perspective
This is the second webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting defines the three allocation strategies -- basic, basic with consumption influence and pure consumption-based allocation. Focusing on the buyer perspective, Apptio presents two case studies of actual customers using Apptio's solution to do cost allocation.
The Steps to a Service Utility Model
This is the third webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting discusses the components of a consumption driven model, requirements, key success factors and business value. Apptio shows two case studies of clients who have successfully transitioned to a service utility model, using Apptio's Service Costing solution.
From a Seller's Perspective
This is the fourth webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting shows two methods of allocating costs at the product level, expense line and direct cost, and recommends the best path. Going a step further, Apptio runs through the Service Cost Model and what to include in it, then dives into a case study.
How Budgeting Relates to Your Cost Models for Better Planning and Transparency
This is the fifth webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting starts with the Budget Lifecycle, then delves into the elements of the budget process, such as line item budgeting, project budgeting and forecasting. Apptio discusses how budgeting relates to the Service Cost Model, then brings it home with a case study at one of its clients.
Communicating Cost and Consumption Both Internally to IT and Externally to Business Partners
This is the sixth webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting shows how to create effective internal IT reports, as well as dynamic external reports. Apptio extends the discussion with a fascinating case study of a Bill of IT at a large bank, as well as other examples of client internal and external reports.
Using the Budget Process to Drive Rates
This is the seventh webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting steps you through the process of creating rates by aligning services and costs, identifying billable units, calculating rates and handling under/over recovery. Apptio then shows how to use the budget process to determine rates, and gives an excellent case study of a federal government supplier who must bill everything "to the penny."
Discover the seven practical steps that will enable IT's transformation into a true service provider, including the necessary step of implementing an on-premise cloud and defining cloud services with pricing and SLAs.
Authors: Apptio & Eucalyptus
Cisco's Playbook for IT Services Transformation
Several years ago, Cisco CIO Rebecca Jacoby spearheaded a sweeping Services Transformation, enabling the networking giant to invest heavily in core strategic initiatives and transform itself into a valued partner to Cisco's business units. In this white paper, Rebecca outlines the steps taken to build a Services organization playbook and the role that Technology Business Management continues to play in driving this transformation.
Author: Rebecca Jacoby, CIO, Cisco
Managing the Cost, Quality and Value of IT Services
For most organizations, the value of IT remains subjective or, at best, measured in technical terms that are not familiar to the rest of the business. This is probably driving you – like many IT leaders – to seek ways to optimize and demonstrate the value of IT. The answer is to run your IT organization like a business, not a cost center, and manage value in the financial terms that are familiar to the business.
Author: Apptio
A Methodology and Solution Suite for Maximizing the ROI of Infrastructure Initiatives
Cost reduction in IT is an ongoing and unavoidable undertaking. As we saw in the past few years, IT organizations cut costs by slashing projects, eliminating staff and squeezing vendors, but are now seeking longer-term cost-reduction opportunities. By enabling IT decision makers to understand and analyze TCO, Apptio enables you to reduce costs both now and on a repeatable basis. Download this white paper to learn how Apptio can help you get started.
Author: Apptio
A Methodology and Solution Suite for Managing the New Economics of Cloud Computing
Cloud computing promises many benefits over traditional computing, such as increased agility, operational flexibility, and the ability to allow internal IT providers to focus on strategic projects. By enabling IT decision makers to understand and analyze their cloud computing decisions, Apptio enables you to get the most out of cloud economics.
Author: Apptio
Expressing the fully-loaded cost of IT services, or expressing the cost burden placed on IT by various business units, inevitably leads to some decision-making around exactly how to assign the costs from one category or group to another category or group. Options abound, but which one to pick depends on several factors in play within the organization and has significant impact on the outcome. The allocation strategy will directly affect the "fairness" and accuracy of the allocated spend, and will drive different behavior of the consumers in their demand for IT Services. This whitepaper focuses on the prevalent cost allocation methodologies in practice, and offers guidance on which one is the best fit in any given context.
Author: Apptio
The Apptio on demand offering is a powerful new automated IT Cost Transparency solution with low startup costs, quick time to value and enterprise class levels of security and reliability. It provides increased visibility into the costs, utilization and operations of all IT Services, improves scenario planning capabilities and supports better IT decision making and enables more effective communication of the value of IT to the business.
Author: Apptio
Independent research firm The 451 Group highlights the major areas in enterprise infrastructure and cloud-enablement technologies that they expect to be driving industry innovation in 2012. Download the full report to learn why they annoint Apptio as the "bellwether" company in the IT financial management space.
Authors:
Rachel Chalmers
Dennis Callaghan
Karin Kelley
John Abbott
Jay Lyman
Cisco's CIO and several of her IT leaders introduced an IT-wide change in how they manage their organization and communicate their performance both within and outside of the IT organization. Download and read how Apptio helped Cisco gain deeper visibility into their IT costs to enable a sweeping Services Transformation.
Author:
Eveline Oehrlich
CIOs require a new breed of metrics to understand and rationalize their IT spend. Ventana Research draws on independent benchmark survey data to show why these CIOs require purpose-built tools to more effectively run IT like a business.
For Rebecca Jacoby, a Senior Vice President and CIO at Cisco Systems, the steady rate of change within the company’s IT structure and function presented a unique set of potential benefits and challenges. On the one hand, she realized that IT automation, integration and analytics offered tremendous opportunities to deliver better value to the business. But on the other, her team was having difficulty managing the changes and ensuring it had the right cost structure to deliver the appropriate value to the business.
For Larry Godec, Senior Vice President and Chief Information Officer of First American Financial, the challenges associated with the company’s expanding technology assets were becoming increasingly troublesome. Godec knew the firm’s IT portfolio was beginning to swell with redundant systems. But, because he couldn’t precisely identify which applications were unnecessary, he couldn’t eliminate them. He couldn’t calculate their total cost. And he certainly couldn’t determine the lost opportunities costs related to them.
GroupM has expanded throughout more than 60 countries, making it nearly impossible for the company to keep a handle on the escalating needs, variable performance, and mounting run costs of its technology portfolio. With the company’s offices and agencies becoming more data-driven, GroupM realized it needed a technology business management (TBM) solution to provide a comprehensive view of its technology requirements, performance, and costs while allowing the independence and agility today’s media and advertising agencies require.
Since IT is uniquely positioned to virtually “see” all business functions, IT leaders at Park Nicollet wanted to create an enterprise-wide culture of transparency. The organization needed to understand IT as more than a line-item in the budget and/or an expensive cost center. With technology demands mounting, costs climbing, and its network of health care providers expanding, Park Nicollet realized conventional methods for accounting and IT architecture modeling could not rise to the task. It needed a new solution to deliver value inside a healthcare system focused on improving visibility and accountability.
Discover how Navistar drove cost transparency initiatives by identifying applications for rationalization and reduced server count by 10%. As a result, the IT team freed up funds to drive further innovation within IT and align to the larger business strategy.
Apptio's comprehensive suite of TBM solutions enables IT leaders to better Manage the Business of IT. The suite includes IT Service Costing, Bill of IT, Service Quality and Utilization Management, IT Benchmarking and Budgeting and Forecasting. Each individual module is available as a standalone product or combine the suite for complementary functionality and greater value.
Learn more about how Service Costing drives deep visibility into the fully loaded cost of client services, infrastructure services, applications and the total IT services portfolio so you can pinpoint cost reduction opportunities and quantify the ROI of business decisions.
Learn more about how a Bill of IT enables the IT chargeback or showback process and communicates the value of IT to the business by summarizing the cost, quality and value of IT services consumed by each business unit.
Learn more about how automated Budgeting and Forecasting provides real time views into budget variances, provides rolling forecasts and bridges the gap between the General Ledger and the services view IT needs to effectively run their business.
Learn more about how IT Benchmarking enables industry cost and performance metrics gathered from over 3400 companies to be compared side-by-side with internal benchmarks to quickly identify opportunities to improve IT costs and efficiencies and drive ongoing process improvement.
