IBM Apptio Billing

IT billing the business understands.

Apptio Billing delivers a defensible and predictable bill to business consumers that communicates IT costs in the language the business understands.

IBM Apptio Billing AngledScreen - IBM Apptio Billing - Apptio
  • Deliver defensible billing
    Demonstrate the value of IT in the language the business understands.
  • Increase accountability
    Consistently show IT spend by business units, departments, and users.
  • Drive choice and behavior change
    Offer service options that let consumers dictate IT demand.

“It changes behavior if people are charged with what they use. Our TBM journey was started by finance to demystify IT, to explain to our businesses about the functions we support. We’ve done a lot in the last couple of years to tell that cost story better and, now that we’re talking about value, we’re becoming a key part of Cargill’s strategy.”

Automate monthly billing

  • Deliver bills automatically via email for easy access.
  • Leverage simple, business-friendly pro-forma invoice templates.
  • Automate chargeback extracts for corporate financial systems.

Communicate with the business

  • Show the value IT is delivering and increase transparency into what makes up the cost of IT.
  • Extend IBM Apptio Costing for defensibility and justification of charges.
  • Automate email delivery of your bill of IT.
  • Communicate predictable and trustworthy IT allocations.

Drive consumption behavior

  • Provide service options and let business consumers dictate demand.
  • Choose subsidization strategies to drive adoption and sunset of services.
  • Recover costs and perform true-ups for business relationship managers.
  • Showback unit rate and consumption detail for applications and services.

Provide self-service allocation details

  • Easily communicate IT spend by business unit, department, and user.
  • Provide self-service allocation detail directly to business consumers.
  • Increase predictability and minimize impact of financial true-ups for variances in plan.
servicenow logo white - IBM Apptio Billing - Apptio
Apptio IBM Logo White - IBM Apptio Billing - Apptio

Better Together

Accelerate technology spend management and service management with Apptio & ServiceNow’s joint approach to managing the work and business of IT.

Part of a Comprehensive Suite

Use Case IBM Apptio
IBM Apptio
IBM Apptio
IBM Apptio
Establish ITFM fundamentals
Understand & communicate technology spend ​
Understand services composition​
Manage and rationalize application portfolio​
Track cloud and infrastructure spend​
Manage & optimize IT assets​
Manage end user devices spend​
Manage business consumption​
Manage & optimize vendor spend​
Make informed labor decisions​
Accelerate budgeting & forecasting cycles​
Conduct variance analysis​
Build/run cost planning​
Manage Bill of Technology​
Run scenarios to validate prices to shape demand​
Improve unit rate accuracy​
Recover costs directly from business units​
Benchmark and optimize spend
Learn more Learn more Learn more
Apptio Platform Diagram light - IBM Apptio Billing - Apptio

How Apptio works

Our platform is the operating system for IT financial management.

Additional Resources