Press Release

Apptio and ServiceNow Integrate Solutions for Enterprise IT Organizations

Apptio’s Technology Business Management Platform Among First to be Certified by ServiceNow

BELLEVUE, Wash. – May 13, 2013 – Apptio, the leading provider of on-demand Technology Business Management (TBM) solutions is proud to announce a new certified integration with ServiceNow, the leading provider of cloud-based services that automate enterprise IT operations. Apptio enables IT leaders to manage the cost, quality and value of IT by providing transparency into the cost of IT services and communicating the value of IT to the business. ServiceNow provides automated and standardized business processes and ensures global IT is consolidated into a single system of record.

The two companies have worked closely together over the past few months to develop and certify a new integration between the two platforms. The integration now allows joint customers to easily share data between ServiceNow and Apptio, creating better financial insights on the products and services IT provides. In addition, the integration enables customers to define the cost of IT’s products and services catalog. Apptio is one of the first companies to go through the official new ServiceNow certification program, and has served as a pilot for the new program.

“ServiceNow has worked closely with the Apptio team to develop and certify this new integration. It is not a coincidence that Apptio is one of the first partners to deliver a certified integration. We share an overall goal of transforming IT for the CIO, and we view Apptio as a close strategic partner based on the huge value we are jointly creating for our customers,” said Matt Schvimmer, vice president of product management at ServiceNow. “Being a disruptive leader and market creator is something we both share, and we look forward to continuing our partnership”

Apptio will be exhibiting at Knowledge13, ServiceNow’s user conference in Las Vegas, beginning May 13, 2013 at booth #1515. At the conference Apptio will showcase the new integration, and demonstrate how IT leaders can easily utilize ServiceNow data across the Apptio platform.

“Apptio is pleased to be among the very first ServiceNow Technology Partners to complete the new certification process. A more robust and user friendly integration has been a high priority for our joint customers,” said Stan Shull, vice president of business development at Apptio. “Together, Apptio and ServiceNow provide the modern enterprise with virtually everything it needs to automate IT operations and manage the business of IT. We look forward to expanding our strategic alliance with ServiceNow in the future.”

About ServiceNow

ServiceNow is the enterprise IT cloud company. We focus on transforming enterprise IT by automating and standardizing business processes and consolidating IT across the global enterprise. Organizations deploy our service to create a single system of record for enterprise IT, lower operational costs and enhance efficiency. Additionally, our customers use our extensible platform to build custom applications for automating activities unique to their business requirements. For more information, visit

About Apptio

Apptio is the leading independent provider of on-demand Technology Business Management (TBM) solutions for managing the business of IT. Apptio enables IT leaders to manage the cost, quality and value of IT Services by providing deep visibility into the total cost of IT services, communicating the value of IT to the business through an interactive Bill of IT™, and strategically aligning the planning, budgeting and forecasting processes. Apptio’s TBM solutions play a critical role in helping companies understand and drive chargebackvirtualizationcloud and other key technology initiatives. Global enterprise customers such as Bank of America, Boeing, JPMorgan Chase, Microsoft, St. Luke’s Health System, and Swiss Re rely on Apptio® products and services to reduce costs and align IT with business priorities. For more information, visit the Apptio website or the Apptio blog.

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