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Analyst Reports

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According to Forrester, to enable a transformation journey around the optimization of “running the business” with technology and “changing the business” with technology means that I&O teams and professionals must adopt...
The future enterprise IT infrastructure is a hybrid mix of public and private clouds, but who should manage this new IT portfolio? Discover how the I&O role changes in a hybrid cloud world, how I&O pros need to accelerate the cloud...
As technology becomes a bigger part of the business, business units will play a larger role in identifying needed tech solutions and choosing tech vendors, according to Forrester research. This report debunks two myths – that marketing is...
Cloud computing is a potential source of massive disruption for your business. Success depends on managing this disruption carefully to ensure that the benefits cloud brings to your company are not overshadowed by costs such as unhappy employees or...
In 2015, infrastructure and operations (I&O) leaders and their teams laid foundations for and shifted some investment to the business technology (BT) agenda - the to-do list for applying technology, systems, and processes to win, serve, and...
In September 2013 Forrester conducted in-depth interviews with a select group of CIOs, CFOs and CMOs from large enterprises to explore an emerging disconnect in the way business and IT leaders measure the value of technology operations, and to seek...
Up to 80% of your IT budgets can be tied up in keeping the lights on and supporting redundant, no longer used or low-value applications. This is because many application portfolios are shaped through mergers, acquisitions, spin-offs and expansions....
IT spend continues to climb, and is now one of the largest budget line items for companies. Worldwide IT spending is projected to total $3.8 trillion in 2014. It is imperative that companies implement a solution to improve cost efficiency, tighten...
CIOs have long recognized that a language gap exists between IT and its business-side stakeholders, making it difficult for the business value of technology to be clearly communicated and understood. Working with the TBM Council and drawing upon its...
CIOs and their leadership teams can no longer leave the analysis, management, and optimization of technology management costs to spreadsheets and uncoordinated processes. Those who want a seat at the table must enable their firms to be customer-...