Resource Center
Webcasts
Flat Budgets, Strategic Priorities and Cloud Computing:
How IT Financial Management Helps Optimize Infrastructure Investments
Relatively flat IT budgets, growing pressure to free up resources for strategic priorities, and cloud computing are putting pressure on today's infrastructure leaders. In this webinar, get advice on how to employ IT financial management to understand and optimize infrastructure spending.
Speakers: Eveline Oehrlich, Senior Analyst from Forrester Research
Deborah Gash, CIO, St. Luke's Health System
Fast Track to IT Service Costing
Third Sky and Apptio have partnered to provide an unparalleled offering in IT Service Costing. Many organizations are struggling to understand their TCO of IT Services and where to start. Third Sky and Apptio's "Service Costing Quick Start" package provides the training, services and IT Service Costing software solution to help you analyze your service costs and manage them over time.
Speakers: Lou Hunnebeck, VP ITSM Vision & Strategy
Jeff Day, Director of Marketing for Apptio
Best Practices for Better IT Budgeting
Best practices in IT Budgeting have enabled IT Finance to track spending to IT budget in near real-time while reducing the time spent in the budgeting cycle by as much as 50%.
Speakers: Usman Ghani, Manager of IT Finance at VW Credit
John Novak, Director of Product Marketing, Apptio
Automating IT Cost Transparency: A Demonstration of Apptio's On-demand Technology Business Management Solution
Apptio is a comprehensive suite of Technology Business Management software solutions to enable the business to manage the cost, quality and value of IT Services. Apptio provides deep visibility into the total cost of IT services, the ability to communicate the value of IT to the business using an interactive "Bill of IT" and strategically align the planning, budgeting and forecasting process to IT services to drive cost reduction decisions, manage the utilization and performance of IT services and more effectively run the business of IT. In this webcast presentation you will see a quick overview of Apptio's functionality and an in-depth live demo.
Speaker: Michel Feaster, VP of Products, Apptio
Smart Business Decisions for IT: 17 Ways to Reduce IT Cost with Apptio
In these tough financial times it is important to evaluate all the cost cutting initiatives possible. But many CIOs won't sign off on a new project these days, unless there is clearly quantified savings and the financial impact is well understood. Lisa, a senior analyst at Enterprise Management Associates covers the IT Service Management and IT Governance space, and shares what approaches successful IT organizations have been taking to reduce cost while simultaneously pursuing strategic projects and elevating the role of IT within the organization. We'll also discuss how Apptio has been helping customers identify new cost savings opportunities, precisely quantify the the project ROI and establish a process for continual Cost Optimization through 17 examples of cost saving projects.
Speakers: Lisa Erickson-Hicks, Research Director, EMA / Eric Berg, VP of Marketing, Apptio
IT Cost Transparency & Performance Management for Optimizing IT
Dr. Howard Rubin is internationally renowned for his work in recognizing and quantifying the business value of technology, performance measurement and benchmarking. Rubin explains the next evolution and revolution in IT and Business alignment. IT Cost Transparency is the key ingredient in a rapidly growing approach to maximize operational efficiency in IT, manage resources according to ROI provided to the lines of business, manage the demand of IT consumption for optimal value and reduce overall operating cost-basis. Eric discusses how Apptio automates and drives IT Cost Transparency, enabling IT executives to track the cost of IT, understand TCO, cut cost and foster a more in-depth conversation on the value of IT with business leaders.
Speaker: Dr. Howard Rubin, CEO of Rubin WorldWide, Professor Emeritus City University of NY, MIT CISR Research Associate, Gartner Senior Advisor / Eric Berg, VP of Marketing, Apptio
The Business of IT: An Introduction to IT Financial Transparency
This is the first webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting introduces the concepts behind IT Cost Transparency, key success factors, business value and enablers. Apptio also gives examples of real-world returns on IT Cost Transparency at three clients, plus an in-depth case study.
Speakers: Suraj Nekram, President & CEO, SteelGlass Consulting
Todd Tucker, Director of Strategic Marketing, Apptio
Basic Allocation of IT Costs: From a Buyer Perspective
This is the second webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting defines the three allocation strategies -- basic, basic with consumption influence and pure consumption-based allocation. Focusing on the buyer perspective, Apptio presents two case studies of actual customers using Apptio's solution to do cost allocation.
Speakers: Suraj Nekram, President & CEO, SteelGlass Consulting
Todd Tucker, Director of Strategic Marketing, Apptio
Mature Consumption-Based Model: The Steps to a Service Utility Model
This is the third webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting discusses the components of a consumption driven model, requirements, key success factors and business value. Apptio shows two case studies of clients who have successfully transitioned to a service utility model, using Apptio's Service Costing solution.
Speakers: Suraj Nekram, President & CEO, SteelGlass Consulting
Todd Tucker, Director of Strategic Marketing, Apptio
Product Cost Allocations & Modeling: From a Seller Perspective
This is the fourth webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting shows two methods of allocating costs at the product level, expense line and direct cost, and recommends the best path. Going a step further, Apptio runs through the Service Cost Model and what to include in it, then dives into a case study.
Speakers: Suraj Nekram, President & CEO, SteelGlass Consulting
Todd Tucker, Director of Strategic Marketing, Apptio
Budgeting & Forecasting: How Budgeting Relates to Your Cost Models for Better Planning and Transparency
This is the fifth webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting starts with the Budget Lifecycle, then delves into the elements of the budget process, such as line item budgeting, project budgeting and forecasting. Apptio discusses how budgeting relates to the Service Cost Model, then brings it home with a case study at one of its clients.
Speakers: Suraj Nekram, President & CEO, SteelGlass Consulting
Todd Tucker, Director of Strategic Marketing, Apptio
Reporting & Creating a Bill of IT: Communicating Cost and Consumption Both Internally to IT and Externally to Business Partners
This is the sixth webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting shows how to create effective internal IT reports, as well as dynamic external reports. Apptio extends the discussion with a fascinating case study of a Bill of IT at a large bank, as well as other examples of client internal and external reports.
Speakers: Suraj Nekram, President & CEO, SteelGlass Consulting
Todd Tucker, Director of Strategic Marketing, Apptio
Building a Mature Rates Model: Using the Budget Process to Drive Rates
This is the seventh webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting steps you through the process of creating rates by aligning services and costs, identifying billable units, calculating rates and handling under/over recovery. Apptio then shows how to use the budget process to determine rates, and gives an excellent case study of a federal government supplier who must bill everything "to the penny."
Speakers: Suraj Nekram, President & CEO, SteelGlass Consulting
Todd Tucker, Director of Strategic Marketing, Apptio
Data Quality Improvement and Management: Common Data Quality Issues, Causes and Solutions
This is the eighth webinar in the 2011 series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment." SteelGlass Consulting lists data quality issues from financial, consumption and modeling/organizational sources, then shows how to solve these issues. Apptio discusses technology considerations, driven by a data quality methodology. The discussion concludes with two case studies where Apptio clients have used service costing and Bill of IT solutions to improve data quality.
Speakers: Suraj Nekram, President & CEO, SteelGlass Consulting
Todd Tucker, Director of Strategic Marketing, Apptio
Web Clips
Budgeting Model Layers
How Budgeting Relates to Your Cost Models for Better Planning and Transparency
When rates are based on budgeted costs and consumption, it becomes easier to predict future consumption and costs, which translates to better planning and transparency.
Case Study: Bill of IT at a Large Bank
From the Dark Ages to Enlightenment
Using Apptio's Bill of IT, this customer was able to create trend dashboards and business unit drill-down reports that drove behavior changes. Now they enjoy collaborative conversation with their business partners using consistent and quantitative data and metrics.
Case Study: Bill of IT for Actual Usage
A Case Study at a Media Company
This clip highlights a media company that uses Apptio's Bill of IT to invoice users for telecommunication costs. The quick-to-implement and simple use case helped the company identify millions in cost savings and positively influenced end user behavior.
Case Study: Budgeting and Forecasting Using a Cloud Model
A Case Study at a Shared Services Provider
The goal at this client was to build a sustainable Cost of Goods Sold model, in order to address the "IT is too expensive" perception. In order to shift the COGS accountability to their business units, this IT organization had to change their allocation approach to a rates method, essentially creating a private cloud. Follow this case study to learn how they turned this goal into success.
Case Study: Consumption-based Bill of IT for Business Units
A Case Study at a Global Hospitality Company
This is a fascinating case study of a global hospitality company who used Apptio's solution to present a consumption-based Bill of IT to its business units. This IT organization was able to bill at an individual hotel and restaurant level, based on actual IT service usage. With this level of information, line of business managers were able to make decisions based on cost and use, as well as influence behavior.
Case Study: IT Financial Transparency at St. Luke's Health System
CIO Deborah Gash Became An Instant Hero
Listen to a case study at Apptio client St. Luke's Health System. St. Luke's saved 8% of their annual IT budget in the first year of using Apptio's solution. By identifying the Total Cost of Ownership, CIO Deborah Gash's organization became strategic partners in their company's success.
Case Study: Using Service Costing to Drive IT Decisions
A Case Study at a Large Retailer
This large retail customer uses Apptio's IT Service Costing to analyze total cost of ownership (TCO) and make infrastructure decisions. Review their six key decisions on how to allocate costs, as well as their visual cost model.
Case Study: Pro Forma Invoice using Cost Allocation
A Case Study at a Large Software Company
In another case study, a large software company used Apptio's solution to create a pro forma invoice, or Bill of IT, for its business units. By developing consumption-based rates, this dynamic IT organization was able to create personalized, role-based invoices, which showed the most important view for each business unit client.
Case Study: Rates Modeling
A Case Study at a Federal Government Supplier
This is an interesting case study of a federal government vendor who used Apptio's solution to charge for services "to the penny." This client not only wanted to provide transparency to IT executives and business units, but also wanted to demystify the SAP service costing process. Take a look at their conceptual solution diagram, as well as the dynamic reports that were created.
Case Study: Using Cost Allocation to Improve Data Quality
A Case Study at a Large Technology Company
Concerned about poor data quality for cost reporting? In this case study at a large technology manufacturer, their IT organization actually used Apptio's solution to improve data quality. By identifying and isolating exception data, this company achieved their IT Financial Transparency goals.
Choosing the Right Technology for Rates Management
How to Get Started
How do you find the right technology to help you manage rates? This clip outlines what to consider and how to get started. Technology should support what-if analysis, cost driver breakdown and over/under recovery management.
Common Reports & Internal Budget Reports
What IT Executives Want to See
What's needed to create defensible reports and meaningful internal information for IT executives? This clip shows you what to consider, from dashboards to customized internal reports.
Consumption Data Quality Problems, Causes and Solutions
How to Handle Poor Data from Storage, Servers, Telecommunications and Email
In this webinar clip, you will gain a deeper understanding of the problems, causes and solutions for poor consumption data quality, coming from sources such as storage, servers, telecommunication and email.
Developing a Consumption Model
The Key Components of a Mature Cost Allocation Process
This clip lays out the steps you need to take to develop a consumption-based cost allocation model. From creating a product or service catalog to rates modeling to communication and governance, learn how to move your company towards IT financial agility.
External Budget Reports, the Bill of IT and How to Get Started
What Business Units Want to See
What are the steps to create a Bill of IT? This webinar clip shows a sample Bill of IT and what elements go into it. It further delves into data requirements, technology to automate the process and how to get started.
Financial Data Quality Problems, Causes and Solutions
How to Handle Poor Data on Compensation, Technology Costs and Project Costs
What are the issues, causes and solutions for poor financial data quality? This clip covers the problems that come from compensation, technology costs and project cost sources, as well as how to resolve them.
How Technology Can Improve Data Quality
Technology Considerations Driven by a Process-Driven Data Quality Methodology
How can technology address data quality problems? Technology should provide accelerators, benchmarking, data inference, trend analysis, and a host of other features to help you with data quality analysis.
Key Benefits of the Consumption Based Model
Understanding Cost Drivers and Consumption Trends
Here are the key benefits of a mature consumption based cost model. Understanding cost drivers and consumption trends puts an IT organization in the driver's seat for financial agility.
Key Considerations for TBM Technology
How to Move Away from Spreadsheets and into the Real World of IT Finance
Are you still using spreadsheets for IT Finance? Learn how newer technology can help you move towards IT Financial Transparency and away from the nightmare of spreadsheets. When evaluating new technology, here are some tips on what to look for in a product. For instance, does it support actionable decision making?
Key Elements of Rates Modeling
The Process of Building a Service Catalog and Product Costing
Dive into the key elements of rates modeling, including service catalog and product cost alignments and billable units. This clip also addresses over/under recovery and internal billing, as well as benchmarking and efficiency tracking.
Modeling & Organizational Data Quality Problems, Causes and Solutions
How to Handle Poor Data due to Inconsistent Rates Modeling and Organizational Changes
What kinds of problems can result from poor modeling and organizational data quality? This clip highlights the causes and solutions for poor data due to inconsistent rates modeling and organizational changes.
Other Options for Bill of IT
Three Use Cases for Bill of IT
This clip demonstrates other uses for a Bill of IT, such as savings reports, utilization reports and management/employee reports. These reports were used to save tens of millions in IT spend at three different clients.
Real World Returns from IT Financial Transparency
Three Apptio Customers Saved $300 Million
Here are three Apptio clients who have seen real-world returns from IT Financial Transparency: Cisco, Expedia and Starbucks. Together the IT organizations from these three companies saved or shifted over $300M in IT costs by using Apptio's solution to uncover the Total Cost of Ownership of their IT resources.
Service Cost Model Layers
What Are the Key Decisions at Each Layer?
To understand what goes into service costing, take a look at this breakdown of the layers and types of costs at each layer. Also discussed are key considerations for optimizing costs at each level.
Service Costing Overview
Being Competitive Means Understanding Your Services and Costs
Understand the key benefits and considerations of aligning costs with services or products. In order for IT organizations to be competitive, they need to understand their services and costs. What should go into a product catalog and how should individual services be priced?
The Budget Lifecycle
What Are the Steps in a Robust Budgeting Process?
This clip introduced the key elements of a budget cycle, including headwinds, tailwinds, operating vs. project budgeting and bottom up vs. top down budgeting.
The Budgeting Process
From Line Item Budgeting to Forecasting
Walk through the budgeting process, with insight into line item budgeting, project budgeting and buyer/receiver budgeting. Learn how to get started, with tips on forecasting and reporting.
The Business Value of IT Financial Transparency
Transforming IT into a Core Business Enabler
This clip defines the buzzwords and business value of IT Financial Transparency. According to Moore's Law: "Every 18 Months the Speed of CPUs Doubles -- Cost is Reduced by 50%." But are your IT costs in line with this trend? As IT begins to run like a line of business, companies will begin to view technology as an enabler to the core business.
The Dichotomy of IT Finance
How to Move Towards Cost Transparency
Does your IT Finance group find itself caught between business units wanting more transparency and corporate accounting not changing its allocation method? It isn't necessary to abandon your current allocation methods or to have pristine consumption data. Business partners are more likely to engage if shown the benefits of cost transparency. This clip shows you the initial steps towards transparency with basic allocation models (tactical approach), as well as how to transition to a more mature consumption-driven allocation model (strategic approach).
Two Methods of Service Costing
Comparing Expense Line Cost Alignment and Dedicated Cost Alignment
The two methods of service costing are expense line alignment and dedicated cost alignment . Which one is recommended, and how do you reconcile with corporate accounting procedures? Using a translational database is the key.
Three Key Allocation Strategies
What Are the Pros and Cons of Each Method?
In this presentation, three key cost allocation strategies are defined: basic, hybrid and pure consumption-based models. Which is most appropriate for your company's needs?
White Papers
Seven Practical Steps to Help You Run Your On-Premise Cloud Like a Business
Author: Apptio & Eucalyptus
Discover the seven practical steps that will enable IT's transformation into a true service provider, including the necessary step of implementing an on-premise cloud and defining cloud services with pricing and SLAs.
Operationalizing Technology Business Management: Cisco's Playbook for IT Services Transformation
Author: Rebecca Jacoby, CIO, Cisco
Several years ago, Cisco CIO Rebecca Jacoby spearheaded a sweeping Services Transformation, enabling the networking giant to invest heavily in core strategic initiatives and transform itself into a valued partner to Cisco's business units. In this white paper, Rebecca outlines the steps taken to build a Services organization playbook and the role that Technology Business Management continues to play in driving this transformation.
Technology Business Management: Managing the Cost, Quality and Value of IT Services
Author: Apptio
For most organizations, the value of IT remains subjective or, at best, measured in technical terms that are not familiar to the rest of the business. This is probably driving you – like many IT leaders – to seek ways to optimize and demonstrate the value of IT. The answer is to run your IT organization like a business, not a cost center, and manage value in the financial terms that are familiar to the business.
IT Financial Management: A Methodology and Solution Suite for IT Finance Manager
Author: Apptio
Business leaders are demanding that IT leaders "run IT like a business" with financial transparency, governance, cost management, and business agility. Unlike other business units, most IT organizations lack the systems and processes to manage the financial performance of IT. Fortunately, there are now solutions designed specifically to streamline, control and improve the IT financial management process.
IT Infrastructure Cost Optimization: A Methodology and Solution Suite for Maximizing the ROI of Infrastructure Initiatives
Author: Apptio
Cost reduction in IT is an ongoing and unavoidable undertaking. As we saw in the past few years, IT organizations cut costs by slashing projects, eliminating staff and squeezing vendors, but are now seeking longer-term cost-reduction opportunities. By enabling IT decision makers to understand and analyze TCO, Apptio enables you to reduce costs both now and on a repeatable basis. Download this white paper to learn how Apptio can help you get started.
Cloud Business Management: A Methodology and Solution Suite for Managing the New Economics of Cloud Computing
Author: Apptio
Cloud computing promises many benefits over traditional computing, such as increased agility, operational flexibility, and the ability to allow internal IT providers to focus on strategic projects. By enabling IT decision makers to understand and analyze their cloud computing decisions, Apptio enables you to get the most out of cloud economics.
Best Practices Guide to Allocating IT Costs
Author: Apptio
Expressing the fully-loaded cost of IT services, or expressing the cost burden placed on IT by various business units, inevitably leads to some decision-making around exactly how to assign the costs from one category or group to another category or group. Options abound, but which one to pick depends on several factors in play within the organization and has significant impact on the outcome. The allocation strategy will directly affect the "fairness" and accuracy of the allocated spend, and will drive different behavior of the consumers in their demand for IT Services. This whitepaper focuses on the prevalent cost allocation methodologies in practice, and offers guidance on which one is the best fit in any given context.
Market Intelligence Report: CIO Survey on Total Cost of Ownership and Return on Investment for IT Services
Author: WorldWide Executive Council
During an era when many of the world's largest organizations are spending billions of dollars on information technology, IT cost management processes and capabilities are significantly behind those of manufacturing and supply chain functions. While many leading manufacturing companies have rigorous systems to track the cost of each good or service produced, know which services are profitable, and itemize spending per product line with scrutiny, there is a formidable gap in the IT function between IT managers' desire for greater transparency and capabilities for cost management.
Automating IT Cost Transparency
Author: Apptio, Inc.
The Apptio on demand offering is a powerful new automated IT Cost Transparency solution with low startup costs, quick time to value and enterprise class levels of security and reliability. It provides increased visibility into the costs, utilization and operations of all IT Services, improves scenario planning capabilities and supports better IT decision making and enables more effective communication of the value of IT to the business.
Analyst Reports
2012 preview – Infrastructure and Cloud Enablement
Authors: Rachel Chalmers, Dennis Callaghan, Karin Kelley, John Abbott, Jay Lyman
Independent research firm The 451 Group highlights the major areas in enterprise infrastructure and cloud-enablement technologies that they expect to be driving industry innovation in 2012. Download the full report to learn why they annoint Apptio as the "bellwether" company in the IT financial management space.
Best Practices in Implementing IT Financial Management Tools
Author: Jim McGittigan, Barbara Gomolksi
Tools focused on IT chargebacks, especially those associated with mainframe allocations, have been around for decades. However, in the past few years, toolsets have appeared that not only facilitate cost recovery, but also enable more effective end-to-end management of IT spending.
Case Study: A Revolutionary Change Within Cisco IT Helps Manage IT's Value-Add
Author: Eveline Oehrlich
Cisco's CIO and several of her IT leaders introduced an IT-wide change in how they manage their organization and communicate their performance both within and outside of the IT organization. Download and read how Apptio helped Cisco gain deeper visibility into their IT costs to enable a sweeping Services Transformation.
The Emerging Use of Analytics for IT Management
CIOs require a new breed of metrics to understand and rationalize their IT spend. Ventana Research draws on independent benchmark survey data to show why these CIOs require purpose-built tools to more effectively run IT like a business.
Case Studies
Bank of America: Making IT Costs Transparent
Bank of America's IT organization gained credibility and improved collaboration with their business units by making IT costs transparent. Apptio's Bill of IT solution provided a substantial improvement over their previous legacy system.
Boeing: Identifying IT Operational Inefficiencies
By implementing Apptio's IT Service Costing solution, Boeing IT was able to identify operational inefficiencies, representing millions in annual cost savings opportunities. The savings stemmed largely from identifying inactive and underutilized servers.
Cisco: Transforming IT Services
Better visibility into service costs helped Cisco IT create accountability among IT service owners for both cost and value. As a result, Cisco was able to expedite their plan of shifting a significant portion of their IT budget from Run-the-Business spending to strategic Change-the-Business initiatives.
First American: Optimizing IT Infrastructure
In the face of budget constraints, First American's CIO leveraged Apptio IT Service Costing to calculate the fully burdened costs of his infrastructure, enabling him to fund more strategic initiatives.
JPMorgan Chase: Improving IT Decision Making
Replacing a costly third party activity-based costing system with Apptio's TBM solution, JPMorgan Chase's IT organization was able to radically improve the accuracy of their cost model, enabling them to make decisions with a much higher degree of confidence.
Level 3: Rationalizing IT Applications
Identifying applications for rationalization decisions freed up funds to drive further innovation within IT, especially Level 3's strategic private cloud initiative.
Microsoft: Gaining Insight into IT Capacity and Costs
Microsoft's IT organization saved millions in capital expenses by delaying the acquisition of new hardware through better insight and transparency into data center costs and capacity.
St. Luke's Health System
"Through Apptio's IT Financial Management software we've been able to identify and push through a number of cost savings initiatives, providing significant savings to Saint Luke's in a short period of time."
VW Credit: Reducing IT Budget Costs
Volkswagen Credit chose Apptio's TBM solution and realized a significant reduction in annual budgeting costs through automation of data collection and compilation.
Datasheets
Apptio Technology Business Management Suite Datasheet
Apptio's comprehensive suite of TBM solutions enables IT leaders to better Manage the Business of IT. The suite includes IT Service Costing, Bill of IT, Service Quality and Utilization Management, IT Benchmarking and Budgeting and Forecasting. Each individual module is available as a standalone product or combine the suite for complementary functionality and greater value.
Service Costing
Learn more about how Service Costing drives deep visibility into the fully loaded cost of client services, infrastructure services, applications and the total IT services portfolio so you can pinpoint cost reduction opportunities and quantify the ROI of business decisions.
Bill of IT
Learn more about how a Bill of IT enables the IT chargeback or showback process and communicates the value of IT to the business by summarizing the cost, quality and value of IT services consumed by each business unit.
Budgeting and Forecasting
Learn more about how automated Budgeting and Forecasting provides real time views into budget variances, provides rolling forecasts and bridges the gap between the General Ledger and the services view IT needs to effectively run their business.
Service Quality and Utilization
Learn more about how Service Quality and Utilization provides IT with the tools to drive down unit costs, increase return on capital and provide the quality of service and utilization transparency needed to drive true consumption based chargeback.
IT Benchmarking
Learn more about how IT Benchmarking enables industry cost and performance metrics gathered from over 3400 companies to be compared side-by-side with internal benchmarks to quickly identify opportunities to improve IT costs and efficiencies and drive ongoing process improvement.
Apptio Datalink Datasheet
Apptio Datalink provides automated integration with existing systems management, monitoring and corporate financial systems to enable fast, secure and automatic updates of your cost, quality and utilization data. This allows IT managers and IT Finance to spend time analyzing cost optimization decisions not chasing down data sources and updating allocation systems.
Resource Library
