Online Privacy Policy
Last Updated: June 9, 2008
Apptio, Inc., ("Apptio") has created this Privacy Policy to describe how we treat the information that we collect and receive from our users through the Apptio web site(s) ("Site"). By the accessing and the continued use of the Site you signify your explicit consent to these terms and conditions of our Privacy Policy. We may update this Privacy Policy from time to time as our services change and expand and we will notify you of such changes by posting them on the Site.
Information Collection and Use
We collect contact information, such as your name, title, company name, address, phone number, and e-mail address and certain company information from visitors who wish to receive information about Apptio and its products and services. We use this information to provide you with information about the products and services that we provide and to send information regarding Apptio or its partners, such as newsletters, promotions and events.
We require customers who register to use the services offered on our Site (collectively, the "Service") to give us contact information, such as their name, company name, phone number, and e-mail address, and we may also ask for additional information such as title, department name, fax number, and additional company information, such as mailing address, annual revenues, number of employees, or industry. Registered users can update or remove their account information at any time by logging into the Site and editing their account information.
Apptio uses the account information that we collect to set up the Service for individuals and their organizations. We may also use the account information to contact our registered users to further discuss customer interest in Apptio and the Service that we provide, and to send information regarding Apptio or its partners, such as newsletters, promotions and events. Except as we explicitly state at the time we request information, we do not disclose to third parties the information provided.
Registered users are required to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or Apptio, and may send a Customer Newsletter. Registered users of the Service will be using the Site to host data and information ("Data"). Apptio will not review, share, distribute, print, or reference any such Data except as provided in your End User Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed for the purpose of resolving a problem, support issue, or suspected violation of the End User Subscription Agreement, or as may be required by law. Users are responsible for maintaining the confidentiality and security of their user registration and password.
Apptio may also collect certain anonymous information, such as that pertaining to web pages viewed, to analyze trends, track userÆs movements, provide a better website experience and gather broad demographic information for aggregate use. This information is also used to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service.
Cookies
Like many websites, Apptio uses "cookies" to collect anonymous visitor information. ôCookiesö are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. They make it possible for us to recognize your browser when you visit and to tell us whether customers and visitors have visited the Site previously.
Information Sharing and Disclosure
Apptio will not rent, sell, or share personal information about you with other people or nonaffiliated companies except, to provide the Services that you have requested, when we otherwise have your permission, or under the following circumstances:- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
- We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Apptio's Terms of Use, or as otherwise required by law.
- We transfer information about you if Apptio is acquired by, reorganized or merged with another company. In such an event, you will have the opportunity to ask not to receive promotional information following any such change of control.
- We may utilize a third-party intermediary to manage the credit card processing. This intermediary would solely be a link in the distribution chain, and would not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.
