Kevin Brings More Than 17 Years of Customer Success Experience, Most Recently as VP of Global Customer Success and Renewals at Splunk
Bellevue, Wash. – Feb. 18, 2021 – Apptio, Inc., the leading provider of technology business management (TBM) solutions that help organizations analyze, optimize, and plan technology spend, today announced that Kevin Meeks has joined the executive leadership team as Chief Customer Officer. In this role, Kevin will leverage his deep domain experiences and data-driven approach to lead the global customer success team, focusing on customer outcomes and value.
“Kevin’s wealth of experience in building transformative customer success organizations provides a great deal of value to Apptio and our global customers,” said Sunny Gupta, CEO of Apptio. “He has an impressive track record of demonstrating significant improvements in customer adoption, time to value, and overall customer satisfaction. In addition to this, he is no stranger to TBM standards and practices, which will enable him to guide our customers not only in their Apptio journey but also apply a TBM lens to help them drive successful digital transformation initiatives.”
Kevin brings more than 17 years of experience, leading scalable customer advocacy, adoption, and renewals programs for global technology companies. In addition to leveraging data in his approach, Kevin has worked closely with product teams to build robust product insights and capabilities to align with customer needs and demands.
“Companies across all verticals and of all sizes are undergoing a major shift and as this happens, it’s critical that they have full support from their technology partners,” said Kevin Meeks, Chief Customer Officer at Apptio. “The mission of our customer success organization is to continue to be trusted advisors and partners to our customers, ensuring value and business success at every stage of their journey.”
Most recently, Kevin was the Vice President of Global Customer Success and Renewals at Splunk where he transformed the customer success organization, scaling the team to support a global customer base. Prior to Splunk, Kevin held various leadership positions, including 11 years overseeing Sales Engineering practices, and served as the Director of IT Operations at Sterling Commerce where he was responsible for Application and IT services and delivery.
Apptio’s products empower business leaders to drive optimal financial performance across their organizations. More than 60 percent of Fortune 100 enterprises trust Apptio to manage spend across the entire IT portfolio and beyond so that they can focus on delivering innovation. Apptio automatically ingests and intelligently structures vast amounts of enterprise and technology-specific financial and operational data and enables users across disciplines to report, analyze, plan, and govern their investments collaboratively, efficiently, and with confidence. For more information, please visit www.apptio.com.
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