Apptio Wins Three TrustRadius Winter “Best of” Awards

Among the awards won, Apptio brought home Best Feature Set, Best Value for Price, and Best Relationship in the Technology Business Management (TBM) category.

We are relentless in making our customers wildly successful, and we are always thrilled to be recognized for our efforts. (Though we don’t do it for the props…) We are pleased to announce that Apptio has won TrustRadius Winter “Best of” Awards for Best Feature Set, Best Value for Price, and Best Relationship in the Technology Business Management (TBM) category.
trust radius best of winter 2023 - Apptio Wins Three TrustRadius Winter "Best of" Awards - Apptio
TrustRadius is a research and review platform where business leaders can find and select the right software for their needs — and it’s based on customer reviews. Here’s what some of our customers had to say about us:

“IBM Apptio (formerly ApptioOne) has helped us align with our company’s strategic goals and achieve over $100M in cost savings last year!”
10/10 review

“IBM Apptio (formerly ApptioOne) has replaced spreadsheets for monthly forecasting and reporting throughout the technology and tech finance organizations.”
10/10 review

“The insights that we gained allowed us to trim costs on services and apps that were no longer providing value to the business. Apptio is now a core piece of our monthly financial process.”
10/10 review

“We were able to reduce spending on services and applications that no longer added value to the company thanks to the insights we acquired.”
10/10 review

Relationships thrive when everyone listens

Our customers consistently provide us with the pointiest, most actionable feedback — their input helps guide our roadmap. This is why we feel so good about the Best Relationship award. “Our customers use Apptio to navigate priorities: finding and realizing savings, improving efficiencies, and bringing transparency to their technology costs,” said Chief Product Officer Eugene Khvostov. “The Best Relationship award reflects everything we are about. We partner with our customers to help them get the most out of their technology investments by focusing on where it powers their business — whether it is through reducing run costs to fund grow initiatives, accelerating cloud adoption, or moving to product-centric delivery with product-based funding.” The Best Relationship award also reflects Apptio’s ongoing customer support. “Several reviewers on TrustRadius state that the IBM Apptio (formerly ApptioOne) post-sales support team has given good suggestions, feedback, resolutions, and overall advice,” said Megan Headley, VP of Research at TrustRadius.

Taking pride in graduating ideas into solutions

When Apptio started 15 years ago, we showed up in the nascent TBM market with bespoke TBM solutions for every customer. With every deployment, even today, we learn something new. We iterate; we flex our new learning into the next generation of TBM solutions. The Best Feature Set award is a testament to that ongoing commitment. Apptio has solutions for every stage in our customer’s TBM journey — our thought leadership on the TBM discipline always shows up in our solutions. “98% of reviewers on TrustRadius were satisfied with the IBM Apptio (formerly ApptioOne) feature set,” said Headley.

A valued TBM investment

Apptio was started during the Great Recession, so it’s part of our DNA to help organizations to make critical data-driven decisions and optimize their technology spend in a challenging economic climate. We lived it then; we live it now. And part of that includes making sure our customers see the value — and return — in their Apptio investment. The Best Value for Price award validates our success in doing that. “The Best Value for Price award was based directly on feedback from its customers. 100% of reviewers on TrustRadius agreed that IBM Apptio (formerly ApptioOne) delivers good value for the price. 94% of reviewers on TrustRadius said IBM Apptio (formerly ApptioOne) lives up to sales and marketing promises,” said Headley.

We love the fact that customer feedback decides the winners of TrustRadius awards. We’ve been listening to our customers since 2007, and we’re excited to continue to grow with them into 2023 and beyond.

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