The Role of AI in the Public Sector: Options and Realities

AI is reshaping possibilities –
but are we ready?

In this episode, we break down the latest findings on why technical debt has become one of the most critical—and underestimated—factors shaping AI success. The conversation reveals that fully accounting for technical debt isn’t just an IT hygiene task; it’s a strategic advantage that can dramatically improve the returns organizations see from AI. Topics include:

  • How organizations that factor technical debt into AI business cases see 29% higher ROI
  • The limits of AI success due to technical debt, adding 15–22% to project timelines
  • Inherited legacy constraints limiting the success of AI initiatives
  • Using debt-adjusted ROI to tackle hidden technical liabilities early to prevent project failure

For further reading

The tech debt reckoning

Presented by:

Mallory Beaudreau

RVP, Account Management, EMEA
Apptio, an IBM Company

Greg Holmes

Field CTO, EMEA
Apptio, an IBM Company

Richard Warrick

Global Research Lead
IBM - Digital Transformation, Program Design, Innovation