Apptio has been an innovator in Technology Business Management for 17 years. Now backed by IBM, Apptio is leveraging that expertise to infuse AI into our solutions for end-to-end visibility, optimization, and alignment to business value across the your entire AI lifecycle.
Apptio harnesses AI to reduce manual effort where it matters most, helping you maximize the value of technology in the AI era. Throughout our platform, you’ll find AI capabilities that bring context to data, uncover critical insights, and action autonomously – so you can make your TBM practice even smarter.
Despite $30–40 billion in enterprise investment into GenAI…95% of organizations are getting zero return.
Backed by IBM Research and Apptio domain expertise
How Apptio harnesses AI for TBM
AI is integrated throughout Apptio to make every decision smarter, every process faster, and every technology investment more valuable.
Bring context to data
- Automatically generate analysis-ready data and map to common frameworks (eg FOCUS)
- Critical mass of data jumpstarts the customized insights and actions flywheel
Uncover insights
- Correlate dynamics across data faster than ever before
- Shift the cognitive load from humans to machines
- Use AI to separate the signal from the noise
Action autonomously
- Receive proactive recommendations
- Instantly activate autonomous multi-step workflows
- Individual user behavior patterns inform future personalized insights
Feature highlights
Conversational Insights
Ask natural language questions about costing, planning, and billing data from IBM Apptio products. By embedding AI directly into the platform—rather than relying on third-party tools—Apptio delivers fast, accurate insights aligned to governed cost models.
Intelligent Forecasting
Machine learning and time-series models automatically generate accurate forecasts from historical spend and trends, with built-in outlier detection to identify and remove anomalies. Replacing guesswork with data-driven insights helps you make smarter financial decisions and stay ahead of budget needs.
AI Mapping
AI-Assisted 3rd-party Data Mapping uses generative AI to automate the mapping, transformation, and validation of vendor billing and usage data into the standard FOCUS schema. It aligns inconsistent formats and naming conventions, handles schema drift, and runs automated checks to ensure data quality.
AI-Accelerated Financial Intelligence
In the age of AI, data is the new currency, but 99% of enterprise data has yet to be unlocked by AI. Transform your islands of data to insights with AI-powered financial intelligence for Technology Business Management.
Enterprise-ready AI without the guesswork
Backed by IBM Research, Apptio’s AI features bridge the gap between innovation and impact. TBM teams can adopt AI with confidence, knowing that security, privacy, and compliance are built into the very core of Apptio solutions. Content provided by customers and content generated by the foundation models are never visible to model creators.
Enterprise-grade data protection
Apptio follows IBM’s leading standards for data security, privacy, and AI ethics. We are methodical and thorough in our approach with protecting our clients’ data.
Trusted models
Our generative AI features use best-in-class large language models (LLMs) trained on a broad set of data and can be used for summarization, classification, content generation, and extraction.
No customer data used for training
We are committed to maintaining the confidentiality and security of our customers’ data, and we do not use any customer data to train, tune, or retrain LLMs. Client privacy is our priority.
Apptio AI is built smarter
Apptio AI drives successful technology outcomes with explainable, governed, and contextual insights for TBM teams.
| AI for TBM | Generic AI | |
|---|---|---|
| Data | Financial, organizational, and operational data is automatically prepped for rapid, accurate insights. | Teams must source data from disconnected tools and manage labor-intensive data prep or risk blind spots caused by incomplete data. |
| Models | IBM Granite models are open, performant, and tailored to TBM needs with Apptio's 17 years of TBM expertise. | General-use LLMs are inefficient, subject to abrupt changes, and not designed for ITFM, FinOps, or SPM, requiring granular instructions and constant updates. |
| Reporting | Purpose-built AI for TBM delivers accurate, reliable insights for tangible business value. | AI tools embedded in BI platforms lack the full context needed for TBM, creating the risk of inaccurate or irrelevant insights. |