• 日本語
    • English (英語)
    • Deutsch (ドイツ語)
    • Français (フランス語)
    • Italiano (イタリア語)
  • Support
  • ログインする
  • Search
Apptio
  • ソリューション
    • 概要
    • Application RationalizationStep-by-step framework for mastering application rationalization
    • Cloud Cost ManagementManage your cloud spend to bring teams together and fuel innovation.
    • Cloud MigrationBuild certainty into your migration plan
    • FinOpsThe collaborative cloud financial management practice
    • IT Metrics & KPIs10 essential IT metrics that matter most to modern businesses
    • 官公庁向けITリソース一元管理によるリスク低減と実現価値の最大化
    • テクノロジー ビジネス マネジメントThe framework needed to manage the business of technology
  • 製品
        • 製品
        • ApptioOneAnalyze. Optimize. Plan.
        • ApptioOne PlusAccelerate business strategies.
        • ApptioOne BillingIT billing the business understands.
        • ApptioOne BenchmarkingCompare your costs. Know where you stand.
        • Cloudabilityクラウド支出の予算実績管理と最適化
        • Cloudability SaaSSaaS アプリを特定して、コストを最適化し、リスクを管理
        • Targetprocessアジャイル手法の導入と拡張
        • プラットフォーム
        • Datalink350 を超えるソース システムからデータを取り込んで構造化
        • Apptio TBM Unified Modelデータ ソース、配分戦略、KPI に関するベスト プラクティスを採用
        • Insightsデータに隠れた行動につながるインサイトや商機を可視化
        • Self-Service Reporting情報を開示し、組織全体でレポートを共有
        • Comments & Collaborationシステムを離れることなく、多彩なコンテキストで明確化
        • Action Plans目標と目的への進捗を設定、追跡、監視
  • リソース
        • 概要
        • お客様の声
        • コンテンツ
        • Blog
        • コミュニティ
        • サポート
        • プロフェッショナル サービス
        • セミナー・イベント
  • 会社
        • 概要
        • Careers
        • 経営陣
        • テクノロジー ビジネス マネジメント
        • 信頼感
        • Partners
        • ニュース
        • 所在地
  • お問合せ
  • Search
  • Support
  • ログインする
  • 日本語 (日本語)
    • English (英語)
    • Deutsch (ドイツ語)
    • Français (フランス語)
    • Italiano (イタリア語)
Get Started
Start a Free Trial
Apptio Blog

How MetLife is Managing Cloud Costs and Driving Accountability

  • Kristiana Lockman
  • December 21, 2017

In 2018, accelerated cloud migration will fuel digital transformation. How do we know? According to Forrester, the total global public cloud market will continue to grow at a 22% compound annual growth rate (CAGR), with more than 50% of global enterprises relying on at least one public cloud platform.

From talking with customers, we know this growth is driven by IT leaders leveraging the cloud to migrate applications, consolidate datacenters, and unlock business investments that enable digital transformation.

»Related content: How TBM helps MetLife take control of cloud spend, Diginomica

But cloud acceleration presents a lot of challenges, chief among them the ability to manage the total cost of ownership (TCO) in order to drive efficient, effective consumption of cloud services.

How are you managing cloud costs? You get a cloud bill, of course. (Maybe more than one.) But does that bill tell you:

  • your spend and usage across multiple providers?
  • your TCO, with labor, security, and software included?
  • where you are wasting money, either through inefficient consumption or inefficient purchasing?
  • when you are idle and underutilized, including in Reserved Instances?
  • when you are about to go over budget? (Like, in 4 minutes, 39 seconds…38 seconds…)

If no, you aren’t alone. But it’s okay because you can do the math, right? You can open your bill, review hundreds of thousands of line items, and tag or re-tag them. Then you can combine those tagged line items from multiple cloud providers into a spreadsheet to get a fairly accurate picture of what cloud looks like. Last week. Because let’s be honest, that’s a lot of work.

You’ve got to speed this up. Why? It’s costing you money to do it this way, reflected in budget overruns, idle and underutilized instances, and misunderstandings about the true costs of cloud.

How MetLife manages cloud costs

MetLife, one of the world’s leading financial services companies, is a 150-year old company with a complex IT environment spread over 40 countries to serve over 100 million customers. According to Clint Boulton at CIO.com, MetLife’s computing capacity must scale as much as 25x to support increasing open enrollment traffic each year. This requires a digital strategy that embraces a hybrid environment of legacy technologies and public cloud.

» Source: MetLife renovates legacy IT for the cloud era, CIO.com

In a recent webinar, Best practices to manage growing cloud costs, MetLife’s IT team shared how they've achieved a better cloud cost management position to improve accountability and control costs. Here’s what we learned.MetLife encountered several issues as they initially managed cloud:

  • Cost overruns
  • No accountability for costs by app owners/business units
  • A gap in the chargeback to businesses (consumption vs allocation)
  • No TCO to include labor, security, and software costs
  • Difficulty validating invoices that are thousands/millions of lines
  • Risk of error related to a manual, spreadsheet-based process

So, how did they get multiple invoices with hundreds of thousands of line items back into a format they can use to drive accountability and control costs? (You knew this punchline was coming.) They used Apptio.

Here's how this helped: Having one gold standard system that pulls multiple cloud APIs helped MetLife achieve a daily view of costs. "Daily" is the key word, because this elimination of manual, spreadsheet-based processes that were prone to errors gave the team better, more timely access to costs. With this visibility, MetLife was able to create service offerings around cloud, with more accurate rates and allocation rules. This, in turn, helped the IT team provide daily visibility to app owners and helped justify a chargeback for the total cost of cloud.

Not only did this automation enable clarity about cloud costs internally, it helped the team fully validate invoices, providing a platform for forecasts and identifying abnormalities.

Today, the IT team reports that they feel more confident about their cloud decisions for things like:

  • optimizing workloads on a daily basis
  • incorporating full TCO when making migration decisions
  • validating cost savings from cloud migrations, and using that data to make better decisions for future cloud migrations

Plus, the company feels more confident about IT, a trust earned with more visibility and transparency into costs. App owners and business units are empowered to control costs, and they have new levers they can use to quickly impact consumption.

» Related content: 6 principles to build a successful cloud strategy.

Lesson learned: automated cost transparency is key to managing cloud

To effectively manage your hybrid landscape, automation is key. Automating the management and optimization of cloud services (including IaaS, PaaS, and SaaS) through third-party billing integration provides the view of technology investments across on-premises, public cloud, private cloud, infrastructure, applications, business services, and projects you need to guide consumption.

Tools that address hybrid and multi-cloud management requirements pull your cloud and on-prem costs together into a unified view of spend. This ensures less time is spent gathering and organizing data, which means you can spend more time influencing good decisions.

Article Contents

Categories

  • クラウド
Start a Free Trial

See These Related Items:

See Cloudability in Action

Apptio Cloudability optimizes cloud resources and translates bills and tags into insights to provide real-time clarity and accountability for consumption.

Start a Free Trial
Apptio
Twitter
Facebook
Linkedin-in
Envelope
  • ソリューション
    • 概要
    • Application Rationalization
    • Cloud Cost Management
    • Cloud Migration
    • FinOps
    • IT Metrics & KPIs
    • 官公庁向けIT
    • テクノロジー ビジネス マネジメント
  • 製品
    • 製品
    • ApptioOne
    • ApptioOne Billing
    • ApptioOne Plus
    • ApptioOne Benchmarking
    • Cloudability
    • Cloudability SaaS
    • Targetprocess
    • プラットフォーム
    • Datalink
    • Apptio TBM Unified Model
    • Insights
    • Self-Service Reporting
    • Comments & Collaboration
    • Action Plans
  • リソース
    • 概要
    • お客様の声
    • コンテンツ
    • Blog
    • コミュニティ
    • サポート
    • プロフェッショナル サービス
    • セミナー・イベント
  • 会社
    • 概要
    • Careers
    • 経営陣
    • テクノロジー ビジネス マネジメント
    • 信頼感
    • Partners
    • ニュース
    • 所在地
  • お問合せ
  • Search
  • Support
  • ログインする
  • 日本語 (日本語)
    • English (英語)
    • Deutsch (ドイツ語)
    • Français (フランス語)
    • Italiano (イタリア語)

Founder and Technical Advisor to the TBM Council

© 2007-2021 Apptio, Inc. All rights reserved. |  Privacy Policy | 個人情報保護 | Modern Slavery Act Statement