Showback & Chargeback: How to Optimize IT Costs by Shaping Demand

Tired of rising costs due to the business consuming IT like it’s a free, unlimited resource? Or business leaders complaining about the IT allocation hitting their budgets?

Watch this on-demand webinar to strengthen your relationship with the business, change the narrative around IT charges, and empower your business partners to make informed and efficient spend decisions using showback and chargeback. Find out how these practices will help you gain trust and cooperation in your efforts to optimize IT costs.

In this webinar, you’ll learn how to:

• Drive shared accountability for technology costs
• Calculate defensible cost allocations based on consumption
• Set reasonable and predictable service rates to recover IT costs
• Provide consumers with levers of choice to influence their costs
• Operationalize a fair and transparent billing system