Best Practices for Rate Setting and Cost Recovery in IT Shared Services

IT organizations have a responsibility to Business Unit consumers and stakeholders to provide transparency into total costs of shared services, to set predictable rates to recover costs, and to provide fair and transparent billing.

Join this webinar to learn how to manage and adjust rates in real time, evaluate the data in the system to gain transparency into costs, and forecast the rates for upcoming years. You’ll hear from Apptio customers and review real world examples of organizations using Apptio to set rates and create transparency for their business partners.

During this webinar, you’ll learn how to:

• Automate ongoing calculation of your true IT shared services costs
• Implement a continuous system for setting reasonable and predictable rates
• Operationalize a fair and transparent billing system for showback or chargeback
• Identify areas of over- and under-billing
• Provide consumers with levers of choice to influence their costs based on consumption

Reserve your seat today!