The rapid pace of business transformation is driving a shift in tech strategies from cost efficiency to value effectiveness. This shift goes beyond just realizing the value of technology; it emphasizes the alignment of tech strategies with customer needs and business goals.
However, as organizations prioritize customer focus, they must modernize their tech strategies and become future-ready. This requires a broader shift in planning, executing, communicating, and governing IT. Forrester refers to this as building a ‘technology value architecture.’
In this report, Forrester identifies three types of tech organizations based on their customer focus levels: traditional, modern, and future fit, and discusses how tech value architecture can enhance their move to value effectiveness. Additionally, it outlines key steps for organizations to optimize their tech strategies, including setting a value compass, planning based on value streams, and aligning tech operations with value delivery. Download this report now to find out more.
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