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White Papers

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Cost allocation is an integral part of Technology Business Management (TBM). TBM is a category of software solutions designed to help IT organizations manage and communicate the cost, quality and value of IT Services. TBM brings the best practices...
Enterprise use of public cloud services has made managing IT costs more complicated than ever. CIOs and CFOs need to track, analyze and manage not only traditional infrastructure and applications but also the company’s usage and cost of public cloud...
In this paper, we explore several of the most common – but ineffective – approaches to IT cost analytics, like spreadsheets and business intelligence tools. We explain the weaknesses of each in order to help IT leaders avoid false starts...
Apptio pioneered the discipline of Technology Business Management (TBM) to address the business management needs of today’s technology leader. This white paper discusses how Apptio is purpose-built to work with and improve existing IT...
The Automating IT Cost Transparency white paper lays out a methodology that IT organizations can follow to: Drive conversations and collaboration between IT and Finance about the costs, utilization, and operations of all IT Services. Improve...
You’re familiar with Technology Business Management (TBM) and you know about Apptio’s suite of TBM applications that automate IT cost analytics. You get the concepts and you’d love the benefits, but you’re not sure if TBM can...
IT executives are seeking ways to drive greater transparency and insight into their IT resources and services while managing IT with commercial acumen. Many of their business peers rely on SAP® technology to manage corporate functions. However,...
IT organizations are challenged today more than ever to provide strategic value to the business, to justify and quantify that value, and to implement transformative IT initiatives that can help the business make real progress in trimming costs and...
For many years, visionary IT leaders have been adopting the principles of Technology Business Management (TBM) to enable them to manage IT like a business. Apptio has facilitated this transformation by offering a purpose-built suite of TBM...
If you’re headed down the road to IT Service Management (ITSM), then you’re probably leveraging the IT Infrastructure Library, or ITIL®. However, while many ITIL initiatives are benefiting IT organizations, they rarely deliver value...