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Trustworthy and Safe
"Apptio’s world-class security measures are designed to protect and serve our customers."
- Ted Kummert, EVP Products & Engineering
Innovation is Built on Trust; Trust Starts with Transparency
NOTE: All information contained represent our current practices. We continuously consider and adopt revisions to our practices in an effort to improve our overall security posture.
February 28th, 2017: CloudFlare Information Disclosure Vulnerability (aka CloudBleed)
A vulnerability in the internet hosting platform CloudFlare was recently disclosed by security researchers. Exploitation of the vulnerability may result in the disclosure of private data, including passwords and private messages. Apptio analyzed the vulnerability and determined that no customer instances or data were at risk. No further action is planned.
Apptio recognizes that data location is an important consideration for businesses with a global presence. Apptio currently operates its SaaS service out of datacenter in the locations below. Please let your Apptio representative know if you have a preference for the location of your datacenter:
- US West Region
- US Eest Region
- EU (Frankfurt) Region
- EU (Amsterdam) Region
- EU (Ireland) Region
- Asia Pacific (Sydney) Region
- Asia Pacific (Silverwater) Region
All Apptio datacenters are world-class Tier 3 and Tier 4 data centers providing advanced security and environmental protection. Some of our products utilize Amazon Web Services (AWS). Apptio datacenter providers (including both colocation facilities and AWS) hold industry certifications that include SOC1 Type II, SOC2 Type II, ISO27001:2013, Cloud Security Alliance STAR, among others.