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Trustworthy and Safe

"Apptio’s world-class security measures are designed to protect and serve our customers."

- Ted Kummert, EVP Products & Engineering

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Compliance and Certifications

Apptio’s Information Security team, Legal department and Internal Compliance/Audit department all work together to ensure that industry best security practices are met. Apptio’s Software-as-a-Service (SaaS) environment follows stringent guidelines to protect the confidentiality, integrity, privacy and availability of your data. We also work with independent auditors and penetration testers to validate that Apptio has the appropriate security controls in place to protect customer data entrusted to us.

SOC Certification

Our Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM) response details how Apptio cloud services fulfill the security, privacy, compliance, and risk management requirements defined in the CSA CCM version 3.0.1. 

EU-US Privacy Shield

Apptio complies with the EU-U.S. Privacy Shield Framework as set forth and certified to the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.

Cloud Security Alliance – STAR Level One Certification

Our Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM) response details how Apptio cloud services fulfill the security, privacy, compliance, and risk management requirements defined in the CSA CCM version 3.0.1. 

FIPS 140-2 Validation

Our Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM) response details how Apptio cloud services fulfill the security, privacy, compliance, and risk management requirements defined in the CSA CCM version 3.0.1. 

FedRAMP Certification

(Apptio is formally in Process for certification at the FedRAMP Moderate impact level.)

Our Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM) response details how Apptio cloud services fulfill the security, privacy, compliance, and risk management requirements defined in the CSA CCM version 3.0.1. 

ISO27001:2013 Alignment

Our Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM) response details how Apptio cloud services fulfill the security, privacy, compliance, and risk management requirements defined in the CSA CCM version 3.0.1. 

ITIL Alignment

Our Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM) response details how Apptio cloud services fulfill the security, privacy, compliance, and risk management requirements defined in the CSA CCM version 3.0.1. 

General Data Protect Requirements (EUGDPR)

Our Cloud Security Alliance (CSA) Cloud Controls Matrix (CCM) response details how Apptio cloud services fulfill the security, privacy, compliance, and risk management requirements defined in the CSA CCM version 3.0.1.