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A recent surv­­­ey of IT leaders sheds light on how IT leaders struggle to deliver value to the business. Research shows it might be the lack of predictability that significantly contributes to cost overrun and degrading IT service value. Despite an inability to create precise IT financial plans, 68% still say delivering value to the business is their number one priority. It’s time for IT to be a value-adding industry starting with more predictable IT financial plans.