10 Essential IT Metrics and KPIs

Use these metrics to communicate IT cost and value in terms the business understands. Download the Guide.

The Top 10 Metrics to Manage the Business of IT Book

These metrics are endorsed by the TBM Council and geared to help you: 

  • Measure and communicate IT cost and value in terms the business understands
  • Quantify the value of technology and build confidence in IT performance
  • Build better relationships with your business unit partners
  • Increase the strategic impact of IT

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Let us help you get a handle on what IT metrics and KPIs you should be tracking and how to avoid the biggest challenges. Request a demo.

Our Solutions

Apptio’s SaaS solutions help organizations make smart decisions as they analyze, plan, optimize, control, and collaborate about the technology investments that grow revenue, improve profitability, and improve customer experience.

Apptio customers have translated their IT spending into tangible business outcomes.

Financial Management
Apps & Services
Vendors & Suppliers
Cloud & Hybrid
Business Value
Agile & Projects
$ 0 B
identified to fund growth
$ 0 B
shifted spend to accelerate innovation
$ 0 M
avoided cloud costs to optimize resources

“To remain nimble, competitive, and relevant, IT has to provide scalable solutions and respond very quickly to changing customer needs and expectations.”

Eileen Baines Headshot - 10 Essential IT Metrics and KPIs - Apptio