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Gartner Report
ApptioOne Demand is a collaborative planning tool that aggregates demand for IT services from the business units who consume them. By leveraging actual historical costs and volumes, ApptioOne Demand ensures service owners and service consumers work together to complete their planning processes, and IT organizations accurately plan for the demand of the resources they provide to inform their overall IT spend.
Highlights
- Source and aggregate service demand from business units.
- Perform variance analysis and scenario planning through plan compare feature.
- Collaboration between service owners and consumers to plan accurately.
- Track consumption and its impact on unit rates to improve unit rate accuracy.
![ApptioOne Plus Hero angled - [Temporary] Screen Shot Optimizations - Apptio](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAxNTUzIDEwODciIHdpZHRoPSIxNTUzIiBoZWlnaHQ9IjEwODciIGRhdGEtdT0iaHR0cHMlM0ElMkYlMkZ3d3cuYXBwdGlvLmNvbSUyRndwLWNvbnRlbnQlMkZ1cGxvYWRzJTJGQXBwdGlvT25lLVBsdXMtSGVyby1hbmdsZWQucG5nIiBkYXRhLXc9IjE1NTMiIGRhdGEtaD0iMTA4NyIgZGF0YS1iaXA9IiI+PC9zdmc+)
- Source and aggregate service demand
from business units Business relationship managers and business owners enter demand for volumes. - Plan, track and influence consumption
Business units adjust service demand by understanding upcoming consumption costs and variance to previous year. - Improve unit rate accuracy
Service costs calculated from a standardized cost model deliver more defensible unit rates.
![source aggregate service demand - [Temporary] Screen Shot Optimizations - Apptio](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAxOTE4IDEwNzYiIHdpZHRoPSIxOTE4IiBoZWlnaHQ9IjEwNzYiIGRhdGEtdT0iaHR0cHMlM0ElMkYlMkZ3d3cuYXBwdGlvLmNvbSUyRndwLWNvbnRlbnQlMkZ1cGxvYWRzJTJGc291cmNlLWFnZ3JlZ2F0ZS1zZXJ2aWNlLWRlbWFuZC5wbmciIGRhdGEtdz0iMTkxOCIgZGF0YS1oPSIxMDc2IiBkYXRhLWJpcD0iIj48L3N2Zz4=)
Source and aggregate service demand from business units
IT finance and resource owners must either project the future consumption—and associated costs—of their resources, or source the demand for those resources from business units directly. A standardized, shared framework quickly captures demand directly from business units and eliminates siloed, error-prone spreadsheets.
![plan track influence consumption zoom - [Temporary] Screen Shot Optimizations - Apptio](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAxMTkwIDEwMzUiIHdpZHRoPSIxMTkwIiBoZWlnaHQ9IjEwMzUiIGRhdGEtdT0iaHR0cHMlM0ElMkYlMkZ3d3cuYXBwdGlvLmNvbSUyRndwLWNvbnRlbnQlMkZ1cGxvYWRzJTJGcGxhbi10cmFjay1pbmZsdWVuY2UtY29uc3VtcHRpb24tem9vbS5wbmciIGRhdGEtdz0iMTE5MCIgZGF0YS1oPSIxMDM1IiBkYXRhLWJpcD0iIj48L3N2Zz4=)
Plan, track, and influence consumption
Low confidence in forecasted service demand burdens the IT budget with excessive contingency or over-provisioned infrastructure. Tracking consumption and understanding the impact of demand changes on costs and unit rates, reduces budget padding and waste from over-provisioning.
![improve unit rate accuracy zoom - [Temporary] Screen Shot Optimizations - Apptio](data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAxMDI3IDc2OSIgd2lkdGg9IjEwMjciIGhlaWdodD0iNzY5IiBkYXRhLXU9Imh0dHBzJTNBJTJGJTJGd3d3LmFwcHRpby5jb20lMkZ3cC1jb250ZW50JTJGdXBsb2FkcyUyRmltcHJvdmUtdW5pdC1yYXRlLWFjY3VyYWN5LXpvb20ucG5nIiBkYXRhLXc9IjEwMjciIGRhdGEtaD0iNzY5IiBkYXRhLWJpcD0iIj48L3N2Zz4=)
Improve unit rate accuracy
Inaccurate unit rates leads to showback uncertainty. Comparing actual unit rates to both budgeted rates and rates in the most recent forecast increases unit rate accuracy.
ApptioOne Demand delivers value for key roles
| Service Owner |
Plan and Manage Services
|
|---|---|
| Business Unit Owner |
Business Needs
|
| Business Relationship Manager |
Improve Transparency
|
Part of a Comprehensive Suite
| Use Case | ApptioOne | ApptioOne Plus | ApptioOne Demand | ApptioOne Billing | ApptioOne Benchmarking |
|---|---|---|---|---|---|
| Establish ITFM fundamentals | |||||
| Make informed staffing decisions | |||||
| Manage asset lifecycle cost | |||||
| Optimize vendor spend | |||||
| Grow and optimize investment portfolio | |||||
| Accelerate forecasting cycles | |||||
| Categorize applications and services | |||||
| Optimize application TCO | |||||
| Rationalize your application and service portfolio | |||||
| Manage business consumption | |||||
| Source and aggregate service demand | |||||
| Plan, track and influence service consumption | |||||
| Improve unit rate accuracy | |||||
| Recover costs directly from business units | |||||
| Strategically price services to shape demand | |||||
| Benchmark and optimize spend | |||||
