12 Rules of IT Cost Management

Many IT organizations lack a process for managing IT costs and investing in initiatives that drive business value. Gartner outlined 12 rules of cost management for CIOs who need to better manage “cost cutting, asset optimization and investing in deliverables that matter most to the businesses’ mission and objectives.” Gartner adds, “Through 2025, CIOs who implement these 12 rules will be 60% more successful in elevating their strategic contribution to their organizations’ mission and improve IT spending efficiency by over 45%.”

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— Gartner, 12 Rules of IT Cost Management, Robert Naegle, Chris Ganly, Bryan Hayes, 1 July 2020. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.