According to this Gartner report, through 2021, 30% of ITFM tool implementations will fail due to a lack of a clear IT leadership mandate/charter, bad data discipline, and poorly executed cost-model designs.
Ready to beat the odds? Here are three actionable takeaways we gleaned from the report:
- Align your ITFM initiatives with business strategy
- Avoid setbacks that you might encounter with your ITFM initiative
- Know what to look for when evaluating an ITFM solution