Apptio Professional Services

Your Path to Success—Apptio professional services has the experience, methodology, delivery flexibility and adoption know-how you want to ensure TBM success.

Service Offerings

We offer a complete suite of flexible delivery options for software implementation and support.

Strategic Services — For customers who want Apptio to work with you to define and develop your Technology Business Management processes and approach to transforming your business practices. Apptio can provide senior consultants and a wealth of industry best practices.

Solution Delivery Services — For all customers getting started with Apptio. We offer both a shared consulting approach as well as a turnkey delivery, depending on your needs. Apptio professional services teams will help you plan and deliver your TBM solution, leveraging our Apptio TBM formal methodology, designed from our vast implementation experience.

Guided Services — For customers who after go-live need a cost effective option to continue the enablement of internal power users of Apptio. Apptio can provide a dedicated Technical Account Manager who understands your business needs and knows your Apptio implementation inside and out. Your Technical Account Manager is deeply skilled in Apptio and will work with your internal staff throughout the year to help continuously enhance your implementation, drive internal adoption and maximize value through ongoing education, mentoring, and skills workshops.

Managed Services — For customers who don't have internal staff available, Apptio can provide a dedicated Technical Account Manager along with an outsourced arrangement to manage the Apptio solution.

Apptio University — For all customers, Apptio University provides a unique interdisciplinary series of courses designed to train both Apptio project teams as well as Apptio end users. Education is available through instructor-led classroom, onsite and virtual training along with self-paced, online training and videos.

Why Apptio Professional Services?

TBM Market Leader

  • 100's of successful projects.
  • Global rollouts across many industries.
  • Market leading 'best practices'.

Proven Methodology

  • Based on customer experience.
  • Proven via successful implementations.
  • Defined TBM Roadmaps.

Solution Delivery

  • Global practice based on leading technology and skills.
  • Established centres of excellence.
  • Delivery options for all customer needs.
     

Solution Adoption

  • Life time engagement model.
  • Measurable success and Key Performance Indicators.
  • Robust, global TBMA community around Apptio.