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Trustworthy and Safe
"Apptio’s world-class security measures are designed to protect and serve our customers."
- Ted Kummert, EVP Products & Engineering
Innovation is Built on Trust; Trust Starts with Transparency
NOTE: All information contained represent our current practices. We continuously consider and adopt revisions to our practices in an effort to improve our overall security posture.
October 21, 2016: Linux Privilege Escalation Vulnerability (aka Dirty COW)
A vulnerability in the Linux copy-on-write mechanism was recently disclosed by security researchers. Exploitation of the vulnerability requires that an attacker already has local user access, and as such it provides a limited opportunity as an attack vector for impacted systems.
Apptio has analyzed the vulnerability, and in an abundance of caution will patch systems as fixes become available. We will continue to monitor the situation and take additional measures as necessary to maintain the safety of our customers’ data.
Apptio recognizes that data location is an important consideration for businesses with a global presence. Apptio currently operates its SaaS service out of datacenter in the locations below. Please let your Apptio representative know if you have a preference for the location of your datacenter:
- US West Region
- US Eest Region
- EU (Frankfurt) Region
- EU (Amsterdam) Region
- EU (Ireland) Region
- Asia Pacific (Sydney) Region
- Asia Pacific (Silverwater) Region
All Apptio datacenters are world-class Tier 3 and Tier 4 data centers providing advanced security and environmental protection. Some of our products utilize Amazon Web Services (AWS). Apptio datacenter providers (including both colocation facilities and AWS) hold industry certifications that include SOC1 Type II, SOC2 Type II, ISO27001:2013, Cloud Security Alliance STAR, among others.