Webinar Clip:
Case Study: Using Service Costing to Drive IT Decisions
A Case Study at a Large Retailer
Overview
This large retail customer uses Apptio's IT Service Costing to analyze total cost of ownership (TCO) and make infrastructure decisions. Review their six key decisions on how to allocate costs, as well as their visual cost model. The case study is cut from the webinar titled, "Product Cost Allocations and Modeling (Seller Perspective)." If you'd like to see the entire webinar, please register in the box at the right. You can also register for the remainder of the 12-part Apptio educational webinar series, "Understanding and Leveraging IT Financial Transparency to Improve Business Alignment."
About the Speaker
Todd Tucker, CPA, CISSP
Webinar Series Host | Director, Strategic Marketing, Apptio
- Role at Apptio is focused on delivering educational marketing programs to elevate the awareness and knowledge of professionals in our markets
- Former Senior Director of Marketing for NetIQ, a leading global provider of systems and security management software
- Former financial and IT auditor with Ernst & Young, serving clients such as Sprint, Koch Industries, Cessna Aircraft, Learjet, The Coleman Company, Fourth Financial Corporation (now Bank of America), Bank of Oklahoma, Rent-a-Center and PNC Bank
- Member of the AICPA
- BBA in Accounting from Wichita State University
keywords
case study, service costing, North American retailer, IT Financial Management, spreadsheets, total cost of ownership, Solaris vs. Redhat, mainframe vs. Unix, BI applications, breakeven analysis, visual cost model, CA Clarity, sources of truth, HP service desk, Unix TCO, Unix migration, cross-platform applications