Analyst Report:
The Emerging Use of Analytics for IT Management
Optimizing Decision-Making for the CIO

Facing competition from outsourcers, cloud computing and software as a service, CIOs must clearly articulate the value that IT provides to the business – and do so in a language that business people understand. To optimize performance, compete effectively and respond to those demands effectively, CIOs need a new breed of IT-centric analytics to assess their own management processes. Only then can they run IT like a business.

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