Analytics and Benchmarking

Interactive Reporting

Interactive Reporting
Apptio offers a rich reporting and analytics experience that is tightly integrated with the core modeling environment and enables comparison with both external benchmarks and internal baselines. As a model is created, a set of reports are automatically generated that offer interactive drill downs from high level IT services to key underlying metrics and cost drivers. Users can easily create custom reports that are automatically updated as the model is refreshed. Support for historical reporting enables trending on costs and drivers such as comparing actual unit costs to committed rates for various IT services on a monthly or quarterly basis.

“What If” Analysis for Scenario Planning

Apptio offers very powerful “What If” analysis to support IT Cost Analysis and scenario planning across core IT cost, utilization and operational metrics such as servers, power, facilities, and labor. By simulating changes in the values of these key metrics, users can help identify cost reduction opportunities, quantify the impact of new investment decisions and make better decisions that can improve the overall effectiveness of IT.

How do costs change if 500 servers are added next year? What happens to total cost if low utilization, high cost servers are consolidated using virtual machines? What happens if power costs increase by 10% next year? Is it more cost effective to outsource support? Apptio's IT Demand Management capability enables users to get answers to these kinds of questions and also measure the actual impact of their resulting IT decisions over time.

Benchmarking and Baselining

Support for Benchmarking and Baselining enables comparisons over time of key IT metrics to both market and internal targets such as unit costs or chargeback rates. Market based benchmarking provides aggregation of the going rates for key unit costs such as servers as if they were purchased on the open market. Additionally, over time aggregated unit cost data that is gathered from the Apptio service and anonymously summarized to determine a benchmark of internal IT cost data will provide valuable insight into the relative performance of any IT organization.

Base lining allows customers to pivot off of internal goals such as IT service chargeback rates and then track performance against those metrics over time. If rates for IT services are set on an annual basis, with the Apptio offering a user can track the actual costs for a particular IT service, determine if they are higher or lower, and then take action accordingly with their business counterparts.