IT departments everywhere bring value to their business by providing technology services and projects. Yet, for many business unit executives, that value is unclear and they have freedom to choose alternate technology suppliers such as cloud providers. IT leaders must rise above operational minutiae to better convey the value of IT services and projects, so business units can become better consumers of IT and help you prioritize investments that drive the most business value.
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Hear how TBM Award Winner, CHRISTUS Health, created new levers for cost savings and cost avoidance in order to contain IT spending and improve IT leverage. By modeling and reporting on the TCO of 1,200 applications, they were able to identify spend per service category and applications on a monthly basis. This helped tie a $60 million growth in application spend to increased demand for resources, leading to more productive C-suite conversations about consumption.
Kim Manigault, EVP and CFO, Technology & Operations at KeyBank, and Amy Brady, Key Bank CIO, EVP Technology & Operations Executive, held leadership roles at the same nationwide bank before they joined KeyBank. In addition, they both came to KeyBank with the same idea: elevate the relationship between Finance, IT and the KeyBank business units into a business partnership across the bank.
The IT COST Commission’s report “Accelerating the Mission: Recommendations for Optimizing Federal Technology Cost and Value in the Age of FITARA” details twenty-one individual recommendations. Here’s a summary of those recommendations, and how Apptio’s TBM suite supports each of them.