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From Inputs to Outputs: How Swedish Match IT Increased Discretionary Spend 20-Fold - Bill of IT Summary

To accelerate a business and IT transformation, Swedish Match uses TBM principles to focus business conversations on the outputs of IT services and how they drive shareholder value. Shifting from a mostly regional outsourcing model to a central shared services function, the Group IT organization has been able to reduce run costs by one third and increase discretionary spend 20-fold.

Better Planning Leads to Better Outcomes at CHRISTUS Health

Given aggressive asset growth plans for the business, CHRISTUS Health created new levers for cost savings and cost avoidance in order to contain IT spending and improve IT leverage. By modeling and reporting on the TCO of 1,200 applications, they were able to identify spend per service category and applications on a monthly basis. This helped tie a $60 million growth in application spend to increased demand for resources, leading to more productive C-suite conversations about consumption.

Bringing Clarity to IT Costs for Berkley Technology Services

Moving towards a cohesive and collaborative system, Berkley Technology Services (BTS) enhanced the IT allocations methodology while changing the conversation from costs to value. Implementation of their TBM system helped shape the decision making process by providing transparency into accurate information. Showing the value of IT at a granular level and explaining what services contributed to driving the expenses in each business enabled better analysis and an increased rate of innovation and growth. 

 

 

How TBM Helped Maritz’ CIO Deliver Competitive IT Services and Earn the Trust of His Business Partners From IT Departments to IT as a Business

Maritz CIO Gerry Imhoff used TBM methodology and tools to accomplish a nearly 40% reduction in the corporate IT budget. At the same time, TBM was used to support a decentralization strategy, yielding surprising results. Giving his customers, the VPs of finance and technology in each of the Maritz businesses, access to Apptio Cost Transparency changed the dynamic, enabling IT’s shift to service provider and improving trust in Imhoff’s organization.

Demystifying IT Elevates Cargill Team to Leadership Role

In the last couple of years, Cargill has brought all of its IT spend into global IT owned and managed service lines. Global financial data is pulled together to create a service-oriented bill of IT that has shifted conversations with the business to value vs. cost. Now, Apptio IT Planning is helping the team push accountability to business owners, promoting a focus on value creation and innovation instead of the cost of the IT bill. New efforts to plan and forecast in real-time are helping the team evolve from order takers to innovative leaders within the organization.

 

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