Press Release - Apptio Delivers Comprehensive Automation of ITIL

Apptio Delivers Comprehensive Automation of ITIL v3 Financial Management to Growing Base of Customers and Partners

Leading provider of on-demand IT Cost Transparency solutions further helps enterprises better understand cost-to-value relationship of their IT portfolio

San Francisco, CA. – September 4, 2008 Apptio, the leading provider of on-demand IT Cost Transparency solutions, is bringing automation to version 3 of the Information Technology Infrastructure Library (ITIL) framework - a set of concepts and techniques for managing information technology (IT) infrastructure, development and operations. Apptio’s offering enables customers to gain better insight into the expenditures of their IT infrastructure and services and better alignment of IT with business level goals – a key concept introduced in ITIL v3.

Apptio, the leading provider of on-demand IT Cost Transparency solutions, is bringing automation to version 3 of the Information Technology Infrastructure Library (ITIL) framework - a set of concepts and techniques for managing information technology (IT) infrastructure, development and operations. Apptio’s offering enables customers to gain better insight into the expenditures of their IT infrastructure and services and better alignment of IT with business level goals – a key concept introduced in ITIL v3.

Apptio will exhibit its product and how to address the challenges of IT cost transparency from September 7-10 at itSMF USA Fusion in San Francisco, which is taking place in the Moscone Center.

With Apptio, customers such as Blue Cross Blue Shield of Kansas City are able to reduce costs, make better purchasing decisions and improve overall IT performance. In addition, partners such as Burwood Group are able to leverage the Apptio solution to accelerate their customers’ ITIL v3 implementations.

Version 3 of the ITIL framework places a significant emphasis on aligning IT with the business and the importance of financial management for IT services. While the benefits are clearly understood, enterprises have lacked an automated solution that would enable them to easily apply these best practices. Apptio solves this challenge by automating the Financial Management portion of the framework, providing a structure to comprehend, track, analyze and report on the true cost of providing an IT service. To further help customers adopt ITIL v3 Financial Management practices, Apptio is partnering with Burwood Group, a technology consulting group that helps clients implement and accelerate the Financial Management practices of ITIL.

“As emphasized in the ITIL v3 guidance, good financial management is absolutely critical for a service-oriented IT organization,” said Mark Theoharous, president of Burwood Group. “Apptio provides an easy-to-use modeling interface, a sophisticated analytics engine and a flexible reporting environment that provides insight for IT budgeting, Line of Business “Bill of IT” allocation or CIO-level dashboards.”

“With the introduction of ITIL v3, IT organizations worldwide are placing additional emphasis on achieving a better view of the cost-to-value relationship of their IT services,” said Sunny Gupta, CEO, Apptio Inc. “This is an important development for the industry and greatly demonstrates the need for our on-demand IT Cost Transparency solution. I am excited to be working with customers like Blue Cross Blue Shield and partners such as Burwood to help IT organizations achieve better business alignment.”

For attendees of itSMF USA Fusion, Apptio welcomes visitors at its booth (#618) at the Moscone Center. Apptio will showcase its IT Cost Transparency solution with Burwood Group at the event.

To further clarify how to apply Apptio’s on-demand solution for ITIL v3 Financial Management needs, industry ITIL expert Kurt Shubert has authored the whitepaper titled, “IT Cost Transparency: Optimizing ITIL v3 Service and Financial Management.” To download the whitepaper please visit: http://www.apptio.com/solutions/resources/whitepapers/.

To register for a free Apptio trial, please go to: http://www.apptio.com/company/contact-us/evaluate/.