Our new white paper 9 Data Concerns That Can Needlessly Delay Your TBM Journey addresses common data concerns raised by IT organizations considering embarking on a journey to gain IT cost insight. Our nine-part blog series will delve into each concern separately and how to overcome it.
You are here
How do we start and succeed?
Data quality concerns often hold back technology leaders from the cost insights that they need to better manage the business of IT. While rich, accurate data is essential to make strategic decisions, you’re not sure where to begin – or if it’s even possible – given the poor quality of your data.
In reality, it’s absolutely possible to get the insight you need, with the data you already have today – in its current state.
To accelerate a business and IT transformation, Swedish Match uses TBM principles to focus business conversations on the outputs of IT services and how they drive shareholder value. Shifting from a mostly regional outsourcing model to a central shared services function, the Group IT organization has been able to reduce run costs by one third and increase discretionary spend 20-fold.
IT departments everywhere bring value to their business by providing technology services and projects. Yet, for many business unit executives, that value is unclear and they have freedom to choose alternate technology suppliers such as cloud providers. IT leaders must rise above operational minutiae to better convey the value of IT services and projects, so business units can become better consumers of IT and help you prioritize investments that drive the most business value.
Maritz CIO Gerry Imhoff used TBM methodology and tools to accomplish a nearly 40% reduction in the corporate IT budget. At the same time, TBM was used to support a decentralization strategy, yielding surprising results. Giving his customers, the VPs of finance and technology in each of the Maritz businesses, access to Apptio Cost Transparency changed the dynamic, enabling IT’s shift to service provider and improving trust in Imhoff’s organization.
In the last couple of years, Cargill has brought all of its IT spend into global IT owned and managed service lines. Global financial data is pulled together to create a service-oriented bill of IT that has shifted conversations with the business to value vs. cost. Now, Apptio IT Planning is helping the team push accountability to business owners, promoting a focus on value creation and innovation instead of the cost of the IT bill. New efforts to plan and forecast in real-time are helping the team evolve from order takers to innovative leaders within the organization.